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Receptionist Assistant

Date Posted: Oct 13, 2025
Yearly: $ 45,000 - $ 50,000

Job Detail

  • location_on
    Location Melbourne, Victoria, Australia
  • desktop_windows
    Job Type: Full Time/Permanent
  • schedule
    Shift: 8-hour day shift (Monday to Friday)
  • analytics
    Career Level: Entry Level
  • group
    Positions: 2
  • calendar_view_day
    Experience: Fresh
  • male
    Gender: No Preference
  • school
    Degree: Certification
  • calendar_month
    Posted: 2d+ ago
  • calendar_month
    Job Post Expired: Dec 03, 2025

Job Description

A Receptionist Assistant is the first point of contact for guests, clients, callers, and visitors. You’ll handle front-desk duties, general administrative support, and ensure the reception area runs smoothly. This includes greeting people, answering & directing phone calls, managing mail and records, and providing support to other staff as needed.

Typical responsibilities:
  • Greet visitors warmly and professionally; inform them or direct them to the correct person or department.
  • Answer, screen, and route phone calls and emails.
  • Maintain, update, and scan documents, files, and records.
  • Manage appointment bookings and maintain calendars.
  • Handle incoming & outgoing mail, deliveries, and couriers.
  • Keep the reception area clean, tidy, and presentable.
  • Assist with basic office tasks such as data entry, stationery and supplies ordering.
  • Help with visitor sign-in/sign-out processes, security procedures if any.
  • Occasionally assist other teams with administrative support or errands.
Required Skills
  • To succeed in this role you would typically need:
  • Strong communication skills (face-to-face, phone, email)
  • Good customer service manners: friendly, patient, professional
  • Proficient computer skills (MS Office e.g. Word, Excel; email; basic databases or CRM tools)
  • Attention to detail & accuracy (for record keeping, data entry)
  • Good organisational / time management skills: handling multiple tasks, prioritising
  • Professional presentation: neat, welcoming demeanor
  • Ability to follow procedures, manage confidentiality when dealing with records or visitors
  • Some flexibility / adaptability (handling unexpected tasks, assisting colleagues)

Benefits

  • On-the-job training and mentoring (especially if you're newer in admin roles).
  • Friendly, supportive team culture.
  • Opportunities for professional development or upskilling in administrative/office support.
  • Flexible working arrangements depending on employer (part-time/full-time).
  • Standard employment benefits such as superannuation, paid leave, etc
  • Possibly salary packaging or extra perks if with a nonprofit / health / community-service organization.

Company Overview

Melbourne, Victoria, Australia

Accru Melbourne delivers positive financial solutions through exceptional client leadership. We’ve managed clients’ financial needs for more than 150 years and have a team of nearly 100 professionals delivering responsive, personalized, and proactive... Read More

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