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Counter

Date Posted: Oct 15, 2025
Yearly: $ 40,000 - $ 50,000

Job Detail

  • location_on
    Location Geelong, Victoria, Australia
  • desktop_windows
    Job Type: Full Time/Permanent
  • schedule
    Shift: 8-hour day shift (Monday to Friday)
  • analytics
    Career Level: Entry Level
  • group
    Positions: 2
  • calendar_view_day
    Experience: Fresh
  • male
    Gender: No Preference
  • school
    Degree: Certification
  • calendar_month
    Posted: 0d+ ago
  • calendar_month
    Job Post Expired: Dec 11, 2025

Job Description

A Counter Staff member is responsible for providing excellent customer service at the front counter, taking orders, handling payments, and ensuring customers have a positive dining experience. This role often acts as the first point of contact for customers and contributes to the smooth operation of the store.

Key Responsibilities
  • Greet customers warmly and take orders accurately.
  • Operate the Point of Sale (POS) system to process cash and card payments.
  • Prepare sandwiches, beverages, or other menu items as required.
  • Maintain cleanliness and organization of the counter and front-of-house area.
  • Assist in restocking ingredients, beverages, and supplies.
  • Handle customer complaints or concerns politely and professionally.
  • Support team members during peak periods to ensure efficient service.
  • Ensure compliance with food safety and hygiene standards.

 

Required Skills
  • Excellent communication and customer service skills.
  • Ability to work in a fast-paced environment and handle multiple tasks.
  • Basic cash handling and numeracy skills.
  • Teamwork and willingness to assist colleagues.
  • Attention to detail and accuracy in order taking.
  • Friendly, approachable, and professional demeanor.
Qualifications
  • High School Certificate (Year 12) or equivalent preferred.
  • Previous experience in food service or retail is an advantage but not mandatory.
  • Food Safety / Hygiene certificate is a plus (some stores provide training on the job).

Benefits

  • Competitive hourly wage.
  • Staff meals or discounts on food and beverages.
  • Flexible working hours (part-time, casual, or full-time).
  • On-the-job training in food preparation and customer service.
  • Opportunities for career progression (e.g., Shift Supervisor, Assistant Manager).
  • Supportive, team-oriented work environment.

Company Overview

Southport, Queensland, Australia

Diamond Subs Pty Ltd is an Australian private company established on 30 September 2016. (It is registered under ACN 615 066 361 and ABN 040 572 1089.)Located in Queensland, the company is (or was) engaged in operating or franchising quick-service foo... Read More

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