Customer Banking SpecialistJobs In Australia

Customer Banking Specialist

Date Posted: Aug 26, 2025

Yearly: $ 63,000 - $ 75,000

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Job Detail

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Location Sydney, New South Wales, Australia
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Job Type: Full Time/Permanent
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Shift: 8-hour day shift (Monday to Friday)
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Career Level: Experienced Professional
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Positions: 4
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Experience: 2 years
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Gender: No Preference
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Degree: Bachelors
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Posted: 3d+ ago

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Job Description

As a Customer Banking Specialist, you’ll be the face of CommBank—assisting customers with everyday banking needs, solving account issues, and introducing helpful banking products. You’ll work from the front line in one of our vibrant branches and be a key part of building financial well-being for Australians.

Key Responsibilities

Greet and assist customers with transactions, queries, and digital banking tools
Identify customer needs and recommend suitable banking solutions (loans, cards, etc.)
Educate customers about mobile and internet banking platforms
Resolve customer issues quickly and efficiently
Work collaboratively with your branch team to meet service and sales goals

What We’re Looking For

Prior experience in customer service, retail, or banking (preferred)
Excellent communication and interpersonal skills
A strong focus on problem-solving and a proactive mindset
Tech-savvy and able to educate customers on digital solutions
Passionate about helping people manage their money better

Benefits

Competitive salary + incentives for performance
Full training and onboarding program
Opportunities for career growth within the bank
Generous staff banking discounts (loans, cards, insurance)
Supportive, inclusive, and professional workplace
Recognition programs and well-being initiatives

Skills Required

Company Overview

COMMONWEALTH BANK OF AUSTRALIA

Ayr, Queensland, Australia

1 Current Jobs Openings

We're Australia’s leading provider of integrated financial services, including retail, premium, business, and institutional banking; superannuation; insurance; and share-broking products and services. Read More

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