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Server

Date Posted: Oct 15, 2025
Yearly: $ 40,000 - $ 50,000
Job is expired

Job Detail

  • location_on
    Location Melbourne, Victoria, Australia
  • desktop_windows
    Job Type: Full Time
  • schedule
    Shift: 8-hour day shift (Monday to Friday)
  • analytics
    Career Level: Experienced Professional
  • group
    Positions: 5
  • calendar_view_day
    Experience: 2 years
  • male
    Gender: No Preference
  • school
    Degree: Certification
  • calendar_month
    Posted: 189d+ ago
  • calendar_month
    Job Post Expired: Dec 15, 2025
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Job Description

As a Server at Hecho en Mexico, you’ll be the face of the restaurant, providing a warm and welcoming experience for guests. You’ll take food and beverage orders, serve meals and drinks promptly, and ensure that guests have an enjoyable and authentic Mexican dining experience. This role requires excellent customer service skills, attention to detail, and the ability to work in a fast-paced team environment.

Key Responsibilities
  • Greet and seat guests in a friendly and professional manner.
  • Take accurate food and drink orders and relay them to the kitchen or bar.
  • Serve food and beverages efficiently, ensuring presentation and quality meet standards.
  • Maintain knowledge of the menu, daily specials, and promotions.
  • Handle customer concerns or complaints professionally and promptly.
  • Process payments and operate POS systems accurately.
  • Keep tables and service areas clean and organized.
  • Collaborate with kitchen, bar, and other floor staff to ensure smooth service.
  • Comply with food safety and responsible service of alcohol regulations.
Required Skills
  • Excellent communication and interpersonal skills.
  • Strong customer service orientation.
  • Ability to work under pressure in a busy environment.
  • Teamwork and a positive attitude.
  • Basic cash handling and POS system knowledge.
  • Attention to detail and good personal presentation.
  • Time management and multitasking ability.
Qualifications
  • No formal education required; hospitality experience preferred.
  • Responsible Service of Alcohol (RSA) certificate (mandatory for serving alcohol in Australia).
  • Previous experience in a restaurant, café, or bar is advantageous.
  • Good spoken English; additional languages can be a plus.

Benefits

  • Competitive hourly pay plus tips and potential performance bonuses.
  • Staff meals or dining discounts at Hecho en Mexico locations.
  • Flexible working hours (day, night, and weekend shifts).
  • Opportunities for career growth into supervisory or management roles.
  • On-the-job training and skill development.
  • Fun, multicultural, and team-focused work environment.
  • Casual dress code and dynamic restaurant atmosphere.

Skills Required

Company Overview

Hecho En Mexico
Geelong, Victoria, Australia
0 Current Jobs Openings

Hecho en Mexico first opened in 2013 in the vibrant suburb of Fitzroy, in Victoria, quickly becoming the #1 Mexican restaurant in the area and a local favourite  Read More

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Frequently Asked Questions

Requirements & Skills Work Environment & Growth Work Role & Responsibilities

Yes, a Responsible Service of Alcohol (RSA) certificate is mandatory in Australia. Without it, you cannot legally serve alcohol. It is a basic requirement for this role.

Strong communication, multitasking, and teamwork skills are essential. You must handle pressure during busy hours. Attention to detail is also important.

Basic knowledge of POS systems is required for billing and orders. Cash handling skills are also important. These are standard in most restaurant roles.

Yes, you can grow into roles like Supervisor or Restaurant Manager. Growth depends on performance and consistency. Experience in hospitality helps long-term.

Common challenges include handling busy hours, difficult customers, and order mistakes. You need to stay calm and manage situations quickly. The ability to handle pressure is essential.

The work is fast-paced and requires constant coordination with staff. You will be on your feet for most of the shift. Flexibility is needed due to changing customer flow.

A server is responsible for greeting guests, taking orders, and serving food and drinks efficiently. The role also includes handling payments and ensuring customer satisfaction. Maintaining cleanliness and coordination with kitchen staff is essential.

Shifts can vary and may include day, evening, and weekend hours depending on the restaurant’s schedule. Flexibility is important as working hours can change based on business needs. Peak hours are usually the busiest and require more focus and energy.

Teamwork is essential for smooth restaurant operations as servers must coordinate closely with kitchen and floor staff. Good communication ensures timely service and better customer experience. Lack of teamwork can lead to delays and poor service quality.
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