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Shift Supervisor

Date Posted: Apr 16, 2026
Yearly: $ 55,000 - $ 66,999

Job Detail

  • location_on
    Location Newcomb, Victoria, Australia
  • desktop_windows
    Job Type: Full Time
  • schedule
    Shift: Full time
  • analytics
    Career Level:
  • group
    Positions: 1
  • calendar_view_day
    Experience: 1 Year
  • male
    Gender: No Preference
  • school
    Degree: Diploma
  • calendar_month
    Posted: 20d+ ago
  • calendar_month
    Job Post Expired: Jul 15, 2026

Job Description

The Shift Supervisor supports the Store Manager by overseeing daily shifts, managing staff performance, and ensuring service and food quality standards are consistently met. This role sits between staff and management, requiring strong leadership and accountability. Weak supervision creates operational issues and will not be tolerated.

Key Responsibilities
  • Supervise staff during assigned shifts
  • Ensure food quality, hygiene, and safety compliance
  • Allocate tasks and manage staff workflow
  • Handle customer complaints and service issues
  • Monitor opening and closing procedures
  • Support staff training and performance improvement
  • Report operational issues to the Store Manager
Skills Required
  • Leadership and team coordination
  • Strong communication skills
  • Ability to handle pressure during peak hours
  • Problem solving mindset
  • Basic understanding of food safety compliance
Experience Required
  • Minimum 1 to 2 years experience in QSR, fast food, or hospitality
  • Previous senior staff or team leader experience preferred

Benefits

  • Award compliant wages
  • Penalty rates for weekends and public holidays
  • Paid training and leadership development
  • Roster stability
  • Paid breaks as per award
  • Clear pathway to Store Manager role
  • Supportive management structure

Skills Required

Company Overview

Newcomb, Victoria, Australia

THE PIZZA HOT SPOT is a quick service restaurant operating in the food and beverage sector, specializing in freshly prepared pizzas and fast casual meals. The brand focuses on quality ingredients, consistent taste, and efficient service to meet the e... Read More

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Frequently Asked Questions

A Shift Supervisor oversees staff, manages workflow, ensures orders are handled efficiently, and maintains service and food quality standards throughout the shift.

It is critical. Poor supervision can lead to delays, mistakes, and customer dissatisfaction, so strong control and coordination are required at all times.

Yes, you will handle complaints and service problems directly, ensuring they are resolved quickly and professionally.

Leadership, communication, problem-solving, and the ability to manage pressure during busy hours are essential.

Yes, a basic understanding of hygiene and food safety compliance is necessary to ensure workplace standards are maintained.

The position offers $28–$34 per hour, penalty rates, paid training, roster stability, and paid breaks as per award standards.

Yes, there is a clear pathway to progress into a Store Manager role based on performance and leadership capability.