The Supervisor is responsible for staff coordination, service quality, and daily operations. This role requires leadership and accountability. If you cannot manage people, you will fail.
Key Responsibilities
Supervise daily shifts and staff performance
Ensure food safety and hygiene compliance
Manage stock levels and reduce wastage
Handle customer issues professionally
Assist with rostering and staff training
Complete daily operational reports
Skills Required
Team leadership
Problem solving
Strong communication
Operational discipline
Experience Required
Minimum 1 to 2 years experience in hospitality or food retail
Agha Juice is a fresh beverage brand focused on serving high quality juices, shakes, and smoothies made from carefully selected fruits and ingredients. The company operates with a strong emphasis on hygiene, consistency, and fast service, catering to... Read More
The Supervisor oversees daily shifts, monitors staff performance, and ensures everyone follows operational standards. They provide guidance, training, and feedback to improve team efficiency.
They assist with rostering to ensure proper coverage for all shifts. The Supervisor balances staff availability with peak hours to maintain smooth operations.
Strong leadership, clear communication, problem-solving, and the ability to motivate and discipline staff when necessary. Agility in decision-making is also important.
Monitoring stock levels, reducing wastage, ensuring food safety and hygiene compliance, and completing daily operational reports.
By enforcing hygiene protocols, checking the consistency of beverages, and addressing any service issues promptly to meet brand standards.
Handling customer complaints, resolving staff conflicts, and making quick decisions during busy periods to keep operations smooth.
$65,000 – $75,000 per year depending on experience, with potential performance-based incentives.
Superannuation contributions, paid annual and sick leave, and other incentives. They also receive support for professional development.
Career growth depends on consistent performance, leadership skills, ability to manage staff effectively, and maintaining high operational standards.