The Counter Staff member is responsible for front of house operations, customer interaction, and order management. This role directly affects customer satisfaction. Poor attitude or mistakes will cost the business money.
THE PIZZA HOT SPOT is a quick service restaurant operating in the food and beverage sector, specializing in freshly prepared pizzas and fast casual meals. The brand focuses on quality ingredients, consistent taste, and efficient service to meet the e... Read More
A Counter Staff member handles customer interactions, takes orders, processes payments, and ensures food is served quickly while maintaining a clean front area.
Very important. Incorrect orders can lead to customer dissatisfaction and affect business performance, so attention to detail is essential.
Yes, you will regularly communicate with the kitchen team to ensure orders are prepared and delivered correctly and on time.
This is a part-time role with hourly pay between $24 and $29, including penalty rates for weekends and holidays.
Yes, employees can progress to Supervisor positions based on performance and reliability.
This is a part-time role with hourly pay between $24 and $29, including penalty rates for weekends and holidays.
No experience is required, as training is provided. However, hospitality or retail experience is an advantage.
Strong communication, multitasking ability, customer service skills, and basic POS/computer knowledge are important for success.
You are expected to remain calm, professional, and polite while resolving issues to maintain a positive customer experience.